All software associated problems including support for E-mail, Windows repair, Internet, Browsing, and networking. All online possible Hardware support and does not include on-site support
PCtech24 uses LogMeIn for online support and access. We offer highly secure environment for your devices as we employ 128-bit encryption between your computer and our system for secure connection. It is a unique one-to-one session that no one else can view or access during the session. This ensures your security and privacy. In addition, you are in control the whole time. Only you can initiate a online support session and you can end a session by simply closing the support window on your desktop. Further still, you are always in control of your mouse (cursor). During your online session you will see how PCTech24’s tech specialist is using your cursor to locate and fix problems. At anytime you can over-ride mouse control by simply moving your mouse.
No, not until you login again and request service.
There is no limit. You can call at any time of the day by using our toll free number 1800 83 24 24 (within Australia). We are here to serve you and available 24*7, 365 days a year.
$299 including a free anti-virus of your choice worth $100 value. If you have more than 1 computer, simply call our Sales team toll-free number.: 1800 83 24 24 and you will be pleasantly surprised at the deals we have to offer!
Through PCTECH24’s ‘hands-free’ online Premium PC Support, we can:
From the internet statistic, - the average online support session can last anywhere from 20 to 40 minutes. However, depending on the type of problems you're experiencing, a session may be shorter or much longer.
PCTech24 technicians offer full support and yet, if we are unable to resolve any issue on your computer, 100 percent cash back guarantee within 15 days* (Terms and Conditions apply)
No course or training is required for installing software. If you are new PC user or you are facing issues after installing software on your computer. Don’t panic, just make a call on our given toll free number and get quickest solution by our technical experts.
You can still call us up and PCTech24 offers No Fix-No Charges to all our customers.