How to Fix the Issue if the Installer can’t Remove Previous Version Components

The Installer can’t Remove Previous Version Components “displays while installing or upgrading TrendMicro Worry-Free Business Security (WFBS) Agent 7.0

You receive the following error message if the WFBS 7.0 Security Agent (SA) failed to install or upgrade:

Installation Unsuccessful. The installer could not remove previous version components

Search the Trend Micro Support site for “Error code 302″.


This issue encounters because the installer could not remove some components of the previous SA.

You have two choices to solve the issue:

  1. There is a manual way to remove the old Security Agent using the SA Uninstall Tool.

Using the Uninstall Tool, uninstall the Worry-Free Business Security (WFBS) Agent

To manually remove TrendMicro client/server security agent (CSA) or security agent (SA) on the following scenarios, use the security agent Uninstall Tool:

  • If you can’t install the client using any of the methods explained in the administrator’s guide or manual.
  • If you aren’t able to uninstall the CSA or SA from Control Panel > Add/Remove Programs.
  • In case you want to be sure that all the components of the client are removed from the computer.

The Uninstall Tool may support the following WFBS agent versions:

WFBS 9.0



To use the Uninstall Tool:

  1. Download the security agent Uninstall Tool.

Note: The process on how to run the Security Agent Uninstall tool can also be found in Preferences > Management Tools > Clients of the WFBS management console.

  1. By doing one of the following, log on to Windows as administrator or you may use any account with administrator privileges:

For Windows Vista or above with enabled User Account Control (UAC), right-click Uninstall.bat and choose Run as Administrator.

Click Yes if the UAC dialog box shows up, otherwise, double-click Uninstall.bat.

For Windows XP/2003, double-click Uninstall.bat.

  1. Wait untill the following message to appear:

Press any key to continue…

Do you want to reboot now? (Y/N)

If you do not want to reboot right now, type “N[Enter]”. A few of the drivers will not be removed until reboot.

If you want to reboot right now, type “Y[Enter]”, the computer will take 30 seconds to start again after the countdown ends..

Note: All the components can’t be removed until you don’t reboot your system. Restart the computer to complete the Security Agent uninstallation.

  1. Or reinstall the Security Agent. For the procedure,

There are different installation methods for the Security Agent or Client/Server Security Agent of Worry-Free Business Security (WFBS)

The multiple methods to install TrendMicro Client/Server Security Agent (CSA) or Security Agent (SA) of WFBS.

To install the CSA/SA:

  • Using Client Packager

The Client Packager tool allows you to install the CSA/SA via CD-ROM or similar media. This software utility compresses the setup or update files into one self-extracting MSI package, which can’t be copied to a CD or USB flash drive. This method lets you to install the CSA/SA via GPO on the systems with restricted connections or no connection at all to the Security Server.

The TMVS finds installed antivirus applications, searches for unprotected systems on the network, and installs the CSA/SA on these machines. TMVS pings the ports that antivirus software normally use to know if computers need protection or not. This way allows you to install the CSA/SA on multiple computers like remote installation.

  • Using Remote Install

You can remotely install the CSA/SA on multiple systems at the same time. This is possible to do on computers running the following (except where the Security Server is already installed):

Windows 2000

Windows XP Professional

Windows 7

Windows Vista

Windows Server 2003

Windows Server 2008

  • Via internal web page

By going to the internal web page, you can install the CSA on your computer.

  • Using Email Notification in WFBS

Using this procedure you can send an email message with a link to the installer.\

  • Using Login Script Setup, install the CSA

When unprotected computers log on to the domain, the Login Script Setup automatically installs the CSA. It is set on a server which is a primary domain controller using an account with administrator rights. It works only on those computers which are listed in the Windows Active Directory of the server.

  • AutoPcc install

To install using AutoPcc, run the \\<WFBS server>\Ofcscan\Autopcc.exe file.

Note: To check the installation logs and identify components that cannot be removed, you can go to the C:\Windows\Temp\WFBS_Debug folder,.

Tips to Fix Windows 10 Activation Problems

Users are facing many problems with the activation of Windows 10 and they are complaining that even after a clean install of their Windows 10, they are receiving activation error related messages.

Microsoft allows Windows users to upgrade or non-Windows users to manually download the installation files in order to perform a clean installation of Windows 10. In spite that, Microsoft recommends that reserve your free copy using the “Get Windows 10″ app and upgrade through Windows Update. It’s a good way because it minimizes the probability of creating the errors in most of the situations when you try to install and activate Windows 10.


Hit has been observed that i just to have a fresh machine, it’s a common practice among technically sound users that they prefer to do a clean install of the operating system. If you’re also trying to follow this route, you need to know how to activate your copy correctly. First of all, you need to upgrade your current version using Windows Update. It’s a process that will help you to convert your Windows 7 / 8.1 product key to a product key that will be useful to activate Windows 10.

Important Note: Make sure that you remain online while manually installing the downloaded files via Windows Update and performing the upgrade. Verifying you Internet connection will ensure that after upgrading your version of Windows, you may perform a clean install and stay activated.

If you’ve already taken the upgrade, you may perform a clean install back to Windows 10 because your system is provisioned with the new store-based license and now you don’t need any product key interaction. Just ‘Skip Key’ and your Windows 10 will be activated once install is complete. If you have upgraded to Windows 10, you can use the downloaded files to perform a clean installation.

Alternatively, you may get your copy of Windows 10 by phone. Open the Settings of the app, access the Update & security option, and choose Activation. You’ll see the Activate by phone option if your computer can’t activate.

Important Note: Before trying to move and upgrade to Windows 10, it’s very important that you know your product key. If you don’t know your product key, there are numerous methods and tools to know. Keeping the product key is very important to have while performing upgrade and installation activity of Windows 10.


You can use these tools export the information to a USB drive and copy the information somewhere else like on a piece of paper.

While trying to activate Windows 10, you may receive the error 0xC004C003, which shows that there is a problem that is causing issues to establish a connection with your computer and the Microsoft activation servers. In this case, wait for some time and try to connect and activate again. It may be possible that after few attempts, Windows 10 will activate automatically.

If you receive error 0xC004F061 while trying to activate, it means that you don’t have a qualified version of Windows which is already installed on your computer. In this case, you’ll not be able to upgrade and activate by formatting or replacing the hard drive. To fix this issue, try to reinstall your previous version of Windows and then attempt for upgrading to Windows 10.

Windows is the choice of millions of user and like its earlier versions; Windows 10 is an easy upgrade, which is compatible with many hardware configurations. This compatibility and flexibility brings some complications with it so crating an operating system without any issues is a tough task.

There are possibilities that you make mistakes while the upgrade process, so, here are a few tips that will help you to minimize the chances of running into problems.

  • First and foremost thing to do before doing anything and even thinking of upgrading is, take the full backup of your computer. It’s an easy process and won’t take a lot of time.


  • Make sure that you have your Windows product key written on a piece of paper. It’ll not take more than five minutes and save a lot of your time even the need of purchasing a new license for Windows 10.
  • Delete all unattended or useless applications and take a full backup of all the data stored on the system while upgrading to Windows 10. Also take care of older software programs as they may interrupt and prevent a successful upgrade.
  • Disable and/or uninstall any security application and tools, like antivirus and firewalls.
  • Disconnect all the peripherals except a monitor, keyboard, mouse, and a connection to the internet to perform an easy install.

Before upgrading, it’s good to upgrade / download all the drivers for your hardware

How to Troubleshoot Kaspersky Internet-Security Error 1719

Kaspersky 1719 error encounters because of corrupt download or incomplete installation of its anti-virus software. There is any issue with the Windows registry or your system is already under the influence of severe malware and infections, or there is already an anti-virus program running onyour computer, or some other application has meticulously removed Kaspersky anti-virus related files.


Your system shows following symptoms if error 1719 encounters:

  • It appears and crashes all the running applications
  • While installing Kaspersky program, it crashes the PC
  • Computer freezes periodically
  • It executes the inputs with a delay and responds significantly slow

This error may appear while installing a any software program while a Kaspersky Lab-related program is running, or during installation of the Windows operating system, or while Windows startup and shutdown. To troubleshoot the problem, it’ll be helpful if you track that when the error 1719 encounters because it contains a crucial piece of information.

Please note that these instructions are applicable for Windows 10/8/7/Vista/XP/ME/2000

Below troubleshooting instructions are enlisted to resolve the issue. Progressively these steps become complex and time taking so it’s better to attempt them in ascending or in order to save your time and efforts.

Step 1: Repair Registry Entries Associated with Error 1719

 It’s not safe to edit the Windows registry manually to remove invalid Error 1719 keys unless you are an expert PC service professional. Because if you incorrectly edit your registry, your PC may stop functioning and bring irreversible damage to its operating system. It’s so sensitive that even one misplaced comma can prevent your computer from booting entirely.

So to ward off this risk, it’s better to use a trusted registry cleaner to scan and repair any Error or 1719-related registry problems. Because such tools automates the process of finding invalid registry entries, broken links within the registry and missing file references. They create an automatic backup before performing scan function with the ability to undo any changes in a single click along with providing you the protection against the possible PC damage. Moreover, they also include the advantage of improving computer speed and performance.

If you want to continue with the manual process, the very first thing to do is create the backup by exporting a portion of the registry related to Error 1719 (eg. Kaspersky Anti-Virus) then follow the instructions:

  1. Click the Start Menu icon.
  2. In the search box, type “command” and don’t press ENTER yet!
  3. While holding CTRL+Shift key on your keyboard, press ENTER.
  4. It’ll prompt a permission dialog box.
  5. Click Yes.
  6. Now a black box will open with a blinking cursor.
  7. Type “regedit” and press ENTER.
  8. Select the Error 1719-related key (eg. Kaspersky Anti-Virus) that you want to back up in the Registry Editor.
  9. Select Export from the File menu.
  10. In the Save In list, choose the folder where you want to save the Kaspersky Anti-Virus backup key.
  11. Type a name for your backup file in the File Name box, such as “Kaspersky Anti-Virus Backup“.
  12. Make sure that “Selected branch” is selected in the Export Range box.
  13. Click Save.
  14. The file is now saved with a .reg file extension.
  15. Now you have created a backup of your Kaspersky Anti-Virus-related registry entry.

Step 2: Perform a Full Malware Scan of Your PC

It may be possible that your 1719 error could be the aftermath of a malware infection on your PC. Because malicious programs, hackers and cyber intruders can damage, corrupt, or even delete Runtime Errors-related files.

Step 3: Clean Out the Junk Files from your System (Temporary Files and Folders)

Computer accumulates junk files from your normal web surfing habits and computer usage. These junk files cause the system to perform slow and run sluggishly so you need to clean out it occasionally because it not only fix kaspersky 1719 error, but can also dramatically speed up the performance of your system.

Disk Cleanup (cleanmgr) is a Microsoft’s tool to remove junk entries from the system. Follow the steps written below to run Disk Cleanup (cleanmgr) (Windows XP, Vista, 7, 8, and 10):

  1. Click the Start Menu icon.
  2. In the search box, type “command” and don’t press ENTER yet!
  3. While holding CTRL+Shift key on your keyboard, press ENTER.
  4. It’ll prompt a permission dialog box.
  5. Click Yes.
  6. Now a black box will open with a blinking cursor.
  7. Type “cleanmgr” and press ENTER.
  8. Disk Cleanup will start calculating occupied disk space on your computer.
  9. The Disk Cleanup dialog box will show up with series of checkboxes from where you need to select the “Temporary Files” category in most of the cases because it occupies the most disk space.
  10. Also check the boxes of the categories that you want to clean and then click OK.

Step 4: Update the Device Drivers of Your Computer

1719 errors can be related to outdated or corrupt device drivers. Drivers may stop working suddenly even if they were working fine yesterday and there may be different reasons of that. So updating the device driver can also solve the Error 1719 problem.

Finding the exact driver for your Error 1719-related hardware device may be extremely complicated and time consuming. But installing the wrong or an incompatible version of the right driver may make your issue even worse.

Although it is not obvious that your Error 1719 is related to hardware driver problems, but it’s better to ensure that all of your PC device drivers are up-to-date to maximize PC performance and ward off the unusual issues.

Step 5: To “Undo” Recent System Changes, Utilize Windows System Restore

To offer you help for resolving the Error 1719 problems, Windows System Restore allows you to “go back in time” with your PC. It may return your computer’s system files and programs back to a time when everything was working smooth. It may be helpful to avoid hours of troubleshooting headaches related with 1719 errors. And also mind that using System Restore will not affect your documents, pictures, or other data.

To use System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Click the Start Menu icon.
  2. Type “System Restore” in the search box, and press ENTER.
  3. Click System Restore in the results.
  4. If prompted provide any administrator passwords.
  5. And further, follow the steps in the Wizard to select a restore point.
  6. Restore your computer.

Step 6: Uninstall and Reinstall the Kaspersky Anti-Virus Program Associated with Error 1719

If error 1719 is related to a specific program like reinstalling Kaspersky Anti-Virus-related software, uninstall the program installed earlier.

Instructions for Windows 8:

  1. To produce the Start Menu image, hover the cursor in the bottom left of the screen.
  2. Right-Click to open up the Start Context Menu.
  3. Click Programs and Features.
  4. Under the Name column, Locate Kaspersky Error 1719 associated program (eg. Kaspersky Anti-Virus).
  5. Click on the Kaspersky Anti-Virus-associated entry.
  6. On the top menu ribbon, click the Uninstall/Change.
  7. To complete the uninstallation of your Error 1719-associated program, follow the on-screen directions.

Instructions for Windows 7 and Windows Vista:

  1. Click the Start button and open Programs and Features.
  2. On the right side menu, click Control Panel.
  3. Click Programs.
  4. Click Programs and Features.
  5. Under the Name column, locate Kaspersky Error 1719-associated program (eg. Kaspersky Anti-Virus).
  6. Click on the Kaspersky Anti-Virus-associated entry.
  7. On the top menu ribbon, click the Uninstall button.
  8. To complete the uninstallation of your Error 1719-associated program, follow the on-screen directions.

Instructions for Windows XP:

  1. Click the Start button and open Programs and Features.
  2. Click Control Panel.
  3. Click Add or Remove Programs.
  4. Under the Name column, locate Kaspersky Error 1719-associated program (eg. Kaspersky Anti-Virus).
  5. Click on the Kaspersky Anti-Virus-associated entry.
  6. On the right side, click the Remove button.
  7. To complete the uninstallation of your Error 1719-associated program, follow the on-screen directions.

Now reinstall the program according to the Kaspersky Lab instructions after successfully uninstalling your Error 1719-associated program (eg. Kaspersky Anti-Virus).

Step 7: Run Windows System File Checker (“sfc /scannow”)

Windows systems have System File Checker which is a handy tool which allows you scan for and restore corruptions in Windows system files (including those related to Error 1719).

To run System File Checker (Windows XP, Vista, 7, 8, and 10):

  1. Click the Start button icon.
  2. In the search box, type “command” and don’t press ENTER yet!
  3. While holding CTRL+Shift key on your keyboard, press ENTER.
  4. It’ll prompt a permission dialog box.
  5. Click Yes.
  6. Now a black box will open with a blinking cursor.
  7. Type “sfc /scannow” and press ENTER.
  8. System File Checker will start scanning for Error 1719 and other system file errors (the system scan may take a while so be patient).
  9. Follow the on-screen commands to complete the process.

Step 8: Install all Available Windows Updates

Microsoft keeps on updating and improving the Windows system files so installing all available updates may solve your issues associated with Error 1719. Sometimes just doing so can be a tool to fix your Runtime Errors problems.

Follow the steps below to check for Windows Updates (Windows XP, Vista, 7, 8, and 10):

  1. Click the Start button icon.
  2. In the search box Type “update” and press ENTER.
  3. Now the Windows Update dialog box will appear.
  4. If updates are available, click the button Install Updates.

Step 9: Conduct a Clean Installation of Windows

Before conducting this step, remember that reinstalling Windows will be a very time-consuming. It’ll alter all the changes that you made and you may lose your data so take the backup to avoid such loose.

It’s the final step to solve the issue which will allow you to start again with a fresh system after cleaning out all junks that have been accumulated over the normal usage of your computer.

If 1719 errors still persist after a clean install of Windows, it may be possible that there is some serious hardware issue in that case it is likely that you need to replace the associated hardware resulting the 1719 error.

How to Troubleshoot Adobe Reader installation Issues in Mac Computer

Sometimes your system may not meet the required system specifications so it shows installation issues. So before heading towards the troubleshooting points, check the system requirement.   So here are the system requirements for Mac computer users

  • Intel processor
  • Mac OS X v10.9, 10.10 or 10.11*
  • 1GB of RAM
  • 450MB of available hard-disk space
  • 1024×768 screen resolution
  • Safari 7 or 8 (Browser plug-in for Safari is supported on 64-bit Intel processor only)

You may receive the following errors while trying to connect to or download from the Adobe website:

  • Nothing happens.
  • A file stops downloading prematurely.
  • If any of the below described errors occur:
  • “The server returned extended information.”
  • “Connection failure has interrupted the download. Check your Internet settings and click retry.”
  • “Cannot connect to server, server cannot be found.”

Follow the steps written below to fix the issue:

  1. Try once more to download Adobe Reader

Click the Download button in an attempt to download Adobe Reader again.

  1. Check that you have a stable Internet connection

If you have poor Internet speed or it’s dropping again and again, it may deter you from downloading from other websites. In that case try to download from another website, like,, or If the issue still remains connect to your network administrator to seek help, or any other help desk resource, or Internet service provider (ISP).

Once you establish a stable Internet connection, attempt to download the file again. Restart the download process again within the web browser that you were using if your original attempt of downloading the files was interrupted.

  1. Download when there are not peak hours of the Internet users

It may a possible reason that a large number of users over the Internet may affect the downloading results. So to avoid the interfere created by huge traffic over the Internet, try to download files when there is low traffic like in odd hour (early morning, late evening, etc.).

  1. Use a different link to download Adobe Reader

Try to download the Adobe Reader installer directly by using this link:

  1. Verify that JavaScript is enabled in your browser

Make sure that the JavaScript option is enabled. If it’s not enabled, go to the preference setting in your browser and enable it. Below instruction are specified as per he browser you may use, just follow them to enable JavaScript:

Apple Safari

  • Open the Safari browser in your Mac OS X mechine, go to the preferences (choose Safari > Preferences).
  • Click the Security tab.
  • Check that you choose Enable JavaScript is selected.


  • Visit the Reader download page, and try to download the Adobe Reader again.

Mozilla Firefox

  • Open the browser on your Mac operating  system and go to the preferences (choose Firefox > Preferences).
  • Click on icon of the Content tab.
  • Check that you choose the option Enable JavaScript is selected.


  • Visit the Reader download page, and try to download the Adobe Reader again.

Google Chrome

  • Open the browser on your Mac laptop and go to preferences (choose Chrome > Preferences).
  • Go to the Chrome Settings dialog box and scroll to the bottom to see and click on Show Advanced Settings.


  • Click Content Settings under Privacy.


  • Verify that you select the option Allow All Sites to Run JavaScript is selected, and then click OK.


  • Visit the Reader download page, and try to download the Adobe Reader again.


You may face Enable P2psvc Windows 7 error after performing some malware cleaner tools and sometimes this error may show the blue screen error also with error 0x0000005E OBJECT_INITIALIZATION_FAILED. To fix this error download Enable P2psvc Windows 7 Error Fixer with the specifications described below:

Error Codes Enable P2psvc Windows 7
Recommended Download Enable P2psvc Windows 7 Error Fixer
File version 5.2
Size 4.5MB
Speed Up Your PC Free Performance Scan

If this error encounters, your PC will show various symptoms of the errors like:

  • Your system will crash frequently with Error Enable P2psvc Windows 7 while running the same app
  • “The MACHINE_CHECK_EXCEPTION bug check reflects a value of Enable P2psvc Windows 7. This bug check shows that a fatal machine check exception has encountered.

What to do with Error Enable P2psvc Windows 7?


Verify that your hardware meets the system requirements

You need to double-check your PC’s hardware configuration against the following Microsoft requirements. If your PC hardware is not up to par, before continuing further, make sure that you update where required:

Microsoft Windows Requirements:

1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor

1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)

16 GB available hard disk space (32-bit) or 20 GB (64-bit)

If your PC qualifies the minimum requirements above, then move further and perform next step.

  • Scan your systemr for viruses.

There are some viruses and infections which may cause error Enable P2psvc Windows 7, specifically those that infect the master boot record (MBR) or boot sector.

Important Note: Make sure that your antivirus software is completely up to date for scanning multiple infections and it’s also configured to scan the MBR and boot sector.

To fix the issue, download Enable P2psvc Windows 7 Error Fixer.

Follow the steps to fix the issue using the fixing tool:

  1. First download the tool and install it on your system
  2. Run it, to scan your system. It’ll show the list of junk files.
  3. After completing the scan function, it’ll show the errors and issues which need to fix.
  4. Once it completes the fixing function, it’ll speed up the performance of your computer.