Category Archives: News

How to be careful of Virus & Malwares when connected to internet?

Viruses, scams, Ransomware, identity theft, Trojan horse and loss of secret information are getting more and more common as we are getting deeper in digital era. With digital security becoming more outward, it is quite essential to implement a good habit in making yourself and your loved ones safe online. Read below some basic tips and suggestions from Norton Technical Support to keep your files, identity, and your personal device secure.

Keep Smartphone, Tablet Clean and Computer

  • Updated Software provides improvements and data protection.
  • Keep your electronic device or gadget up to date with the latest updated software.
  • Keep your Anti-virus or security software up to date.
  • Antivirus or Security software needs updated virus definitions to recognize new and latest virus/malware. Even the Mac’s and latest smartphones needs security software or Antivirus.
  • Always scan the external devices (USB) as they are the biggest source of virus.
  • USB and external devices can transmit virus from infected system onto yours. Always make sure you let the external device scanning to confirm it doesn’t get onto your computer system.

Norton Technical Support

Be Attentive always while Surfing Online

Always look out for the dangerous links and files. When there is any confusion, just delete it. Attachments/files in the emails, SMS, tweets, posts and attractive advertising are popular means, by which cyber criminals can compromise your device. If it is doubtful or seems to be true, just delete it, block it or mark it as junk file.

Inspect for reliable websites:

When doing banking online or any shopping, make sure they have secure socket layer or SSL security. Secure socket layer protects the passwords and other banking details securely. Norton Antivirus holds expertise to identify the reliability of a website.

Be careful of Phishing:

Phishing is a popular medium for cyber criminals to hide genuine website with their own ones to steal your secret login details. Do not click on any demands to confirm your password unless you feel safe to do it.

Dangers of Free Wi-Fi Hotspots:

Adjust your safety level on your gadget when connecting for accessing free networks. Your device anti-virus and firewall can sense and adjust automatically when linking to unknown networks. Turn off your Wi-Fi to free networks when you don’t require using it anymore. If you copy essential files to external data carriers at least for sometimes, you will have a proper chance to recover at least some part of the lost data and protect it against fraud.

Protect your Credential Details

Make your password complex:

Don’t use general password. Make it difficult with the mixture of numbers, symbols and upper case/lower case characters. If it’s too difficult to recognize, use an audit password manager to keep a check. Norton Antivirus offers password manager service also to the customers.

Go for Two Steps Confirmation

Two steps confirmation will make it more complex to access your online occurrence. If a cyber-criminal has got your password, they will be blocked if they don’t have authority to your other system and any accounts.

Back it All Up

Backup your photos, data, documents, files, video and other vital information and save it securely. If you have backed up, your information, then you can access it later on. Back up is great way to be safe from getting any information loss. You can also save your data and all the files in the cloud. If doing backup is not your cup of tea, simply get guidance from Norton Customer Support. They are ready to help the customers whenever they look for.

Also Read :- How Should You Respond to Risks in Today’s Threatening Digital Landscape?

Get a Hassle-Free HP Customer Support Service from Experts

HP is a renowned brand having designed a lot of products for the people. Its products range from Desktop, Laptop, Printer, Speakers to smart devices. All its products are admired and are used by millions of people globally. It designs one of the safest, reliable and robust devices. However, some issues can happen with HP devices also. In order, to fix such errors team of experts are always ready to help the customers at HP Customer Support.

HP Support is helping a lot of customers all over the globe facing technical issues with their devices. Technical issues can happen with printer, desktop, laptop or speakers. Whenever you come across any issue, simply reach the experts and get the issues fixed. They are the experts in dealing with technical issues.

HP Technical Support

Common Printer Issues

  • Printer not working at all.
  • Power is not passing from the printer.
  • Low Cartridge message is coming.
  • Connectivity issues are coming.
  • Print quality is not good.
  • Paper tray is not opening.

Common Desktop/ Laptop Issues

  • Laptop not working properly.
  • Slow Performance of the PC.
  • Blue screen error is coming up with the PC.
  • Device is not opening in Safe Mode.
  • Wi-fi connection is not working.
  • Apps are not installing in the desktop.

HP Technical Support is very much admired by the people all over the world. The reason for the same is that proper assurance is given as well as hassle-free services are offered. So, contact us for removing all the issues and increase the performance of HP devices.

Below are some of the important features that make HP Support quite admirable.

24*7 Affordable Service

Our support staff is always ready to help you 24*7 with an affordable price structure. Thus, you will get reliable support at any moment. Don’t stress to reach us if you are facing the HP Laptop/printer or desktop issue.

Trustworthy Support

Our objective is to serve every customer 100% reliable service within a specific timeframe. HP Support always provide their service whenever a HP device user requires it. Hence, our Customer Support is proficient enough to eliminate all the threats from the HP devices.

Our Online Service

Your time is significant to us. So, we offer online support to the customers for their absolute comfort. In addition, our technical support is present round the clock that is 24*7. So, don’t hesitate to connect with us, we will resolve all the issues as soon as possible with best tools.

We know a lot of efforts are needed to run a device efficiently. Our HP Support team creates a healthy environment for customers coming across technical issues. It’s not how simply you reach a customer support, but what standard of services they offer to you. Our assistants are happy to help you in case of any trouble that comes with the HP device.

Our technicians are proficient to fix all kinds of services comprising of printers, laptops, and computers. We try to provide some of the simplest means to connect with us. We might be busy with other customers, but our technicians contact you back whether you are staying out of country. We have our Support Number present 24/7 for any major or minor errors.

Tips to Protect Smart Gadgets like Mobile Phones & Tablets

We discuss about security and data privacy in most of our blogs. It’s quite obvious to discuss that as we are connected to devices in every aspect, all the photos of the last trip, videos of the children, contact details and all the important data is stored in these machines. Take a few minutes and read the blog from experts of the ESET Support to protect these devices.

  1. Set lock screen

Never leave your phone unlocked. As the phone has all your private data. Create a password or PIN to stop easy access to the phone. Gestures and face identification are less safe, but are better than nothing. Setting lock screen will definitely help to be secure from strangers. If in case phone is lost, chances of peeping inside the phone is very low because of lock screen.

  1. Hide your Passwords

You will say that people near you can look what PIN or password you’re entering. Usually, we’re not concerned about reliable people near us, but what about unfamiliar person in a public place like café or train? In your phone settings, hide the passwords by disabling of the option: Settings > Security > Make passwords visible.

Eset Technical Support

  1. Secure your apps with a PIN

All apps in your device are not equal when it comes to safety and security. Possibly the weather application won’t keep the personal information. But, the messages and banking apps need to be keep secured as their data is private. You can visualize what might occur if kids open a particular app while they’re playing on your devices. Use ESET Security to create a PIN to let it open. As an additional security feature, it will be good that the lock screen and ESET PINs are not same.

  1. Install Apps from reliable sources

If you use other app stores in addition to Google Play, then skip the option “Unknown sources” in the device’s Security Settings. Sometimes the Google Play Store lets malware to pass by. It’s quite common that most Android infections enter because of fake apps masked as genuine apps, so double click the publisher. Be alert of downloading from bogus websites masked as genuine ones. Avoid pirated and cracked versions.

  1. Scan App with ESET Mobile Security

Always keep ESET Mobile Security on, if you are using third-party stores. ESET scans any installed app before its running. It can also scan an app before its installation. After installation of ESET, when you mount any app, the mobile will ask if you want ESET to scan it. Use ESET security software, it will scan and allow the app to the default installation method.

From the above tips, the safety of the smart devices will be quite easy. These are some of the best tips from the experts of the ESET Technical Support. Just go through the tips and try to include them in the daily life. Once these tips are followed, no chance of any infection to adversely affect the device.

What New the Recently Updated Windows 10 has Brought for Users?

Are you still sticking to the confusion of ‘whether to update your Windows or not?’ Yes? Don’t mind but hearing this at the time when many Windows users have already updated their OS, is a little bit surprising. However, it is not too late, you still have the opportunity to enjoy working with the recent version. Leaving all other things, let’s go through the list of advanced features. Our knowledgeable Windows 10 Technical Support experts have listed the advancements in so proper manner that once read, you’ll for sure come to a clear decision.

Windows 10 Tech Support

Exclusive Features in the New Windows 10 

The update has arrived with a number of innovative features, enhancements, and apps that aims to proffer a brand-new and better experience to the Windows users. However, the update is already rolling into PCs globally but still, before upgrading your system, it is better to know ‘what New the Recently Updated Windows 10 has Brought’

List of Some Main Enhancements of Newly Updated Windows 10

  1. Your Phone on Your PC: “Your Phone” application in the new version allows better communication between the users’ PC and phones. It permits easy and improved transfer of media and files from your smartphone to your PC located anywhere.  
  1. New Theme: This update is really vital for the dark themes’ lovers. File Explorer is available with a dark theme that can be used simply by enabling the ‘Dark Mode’ in Settings menu.    
  1. Storage Sense: This new feature will help the users by automatically emptying the hard drives on their PCs. It deletes the files that the users are not using from the longer period of time. The feature is not ON by default. People have to enable it from the Settings menu.
  1. Cloud Clipboard: It allows you to access the work clipboard history on the desktop computer at your office from the Windows 10 device at home. For being benefited with this feature, you just have to copy your work to your clipboard on PC at the office.
  1. Improved “Snip & Sketch” tool: It is a more powerful and standalone screenshot tool that can be activated simply by using a short – Windows + Shift + S keys. Once the user does this, he/she can snip out the screenshot & share it along with comments. 
  1. Presentation Modes: It permits you to project your PC’s display wirelessly in three different modes. The modes are – Video Mode, Productivity Mode, and Game Mode.
  1. Enhanced Task Manager: Task Manager in this new version came with two advanced columns – ‘Power Usage’ & ‘Power Usage Trend’. The smart tabs help the users to categorize applications on the basis of power they use so as to ease the task of identifying apps that drain the device’s battery.
  1. Text Size Modification: Able to view text more clearly, the users can use this feature to increase or adjust the text size as per their need. For receiving help in using any new feature of this latest update, consult our Windows 10 Tech Support    
  1. Game Bar: It will provide the users with proper information about GPU & CPU usage along with fps (frames per second) used while gaming. It also includes enhanced audio control feature.   
  1. Reformed Microsoft Edge: Already excellent Microsoft Edge now arrives with more interesting tabs, interface, and tools. Moreover, now, the users are able to restrict websites from auto-opening. With it, ‘Reading View’ themes will provide the people with improved reading experience.   

“The new version came with better speed, better battery life, better performance, and better tactics to make things happen” 

Conclusion: These were the most appreciated features that the newly launched Windows 10 has brought. However, there are a number of other basic advancements like 157 Fresh emojis, 3D models, etc. To know more, contact our Windows 10 Customer Support professionals.         

 

 

 

How to Stay Safe Against the New RedDrop Android Malware?

RedDrop Malware! It is sad to hear that this new malware is turning into an unavoidable nuisance for our digital world. But, the good news here is that AVG Tech Support experts who are concerned about cybersecurity of all the people worldwide will aid to secure your device.

Now, let’s start with further information and ensure comprehensive safety against the recently developed RedDrop Android Malware.

Android

What is RedDrop Malware?

Though recently developed, yet this malware appears to be the worst version of bug for Android devices. Designed to rob financial assets and personal information, RedDrop has the ability to record and upload the data to Google’s and Dropbox’s cloud storage accounts. Like many other online viruses, this malicious program is deeemed to steal victim’s sensitive data. For instance – it can take away contacts, images, applications, files, and other data from the victim’s device. RedDrop developers’ main intention is to make it a malware that not only becomes a part of cyber-espionage but aids them through generating illegal revenue by fooling subscribing users.  

How RedDrop Malware Affects the Android device?

To understand it clearly, let’s take an example of a user searching for a new Android app.

⇒ The malware starts its work from the very first step ‘when the user will click the infected search result’. Getting a click, the RedDrop redirects the user to many URLs that take him/her to malicious store.

⇒ Once the application is installed & opened, the device’s details will be sent to the C&C servers. Surprising, but 7 other malevolent apps will silently get installed at the later stage.

⇒ In order to prevent wishing permissions from users, it asks for invasive permissions.

⇒ Making the victim’s phone automatically subscribe to the premium SMS services, it can abolish the SMS incoming to the mobile gadget.

⇒ In addition to affecting the SMS, it steals the images, contacts, photos, and other sensitive data on the phone.

⇒ It can even affect the applications holding audio details, SIM info, and network data.

Where the Stolen Data Goes?

Our AVG Customer Support researchers detected that the developers of RedDrop upload the stolen data into the remote file storage systems in order to use it for the purpose of extortion and blackmailing. Achieving huge profits in this way, the hackers are targeting more and more users including businessmen, wealthy persons, politicians, etc.

29 Oct Image

What to do to stay safe from the RedDrop Android Malware?

Users who don’t want to fall victims to this nastiest android malware, need to consider the effective safety tips. Some of the excellent precautionary measures are:

⇒ Ensure that the device ‘setting’ which allows installations of third-party apps is disabled

⇒ Before installing an app, please check its app’s permissions for at least three times

⇒ Be habitual of making frequent backups of your vital data

⇒ Install a robust anti-malware on your phones

⇒ Don’t forget to encrypt your phones

⇒ Stay familiar with CIA cycle

⇒ For downloading the applications, always prefer the trusted sources

⇒ Stay up-to-date with the latest available version

⇒ Before giving permissions requested by the apps, think twice.

Being habitual of implementing these tips will for sure keep you far away from the RedDrop Android Malware.

Conclusion: So, this is all about the RedDrop malicious program. Apart from the precautionary measures, almost every information needed about this malware has been included. However, if still there is any query, contact the well-versed AVG Support mavens. These professionals can also be consulted for instant removal of the virus if they anyhow enter into your phone.            

Also Read: – Formatted your Device? Here’s How to Restore Data from AVG Online Backup?

Fixing Print Spooler Error in Windows 7

There may be many reasons if you caught print spooler error in Windows 7. This article includes step-by-step instructions on how you can fix print spooler error in Windows 7 by-hand according to the level of the complexity of issues. It may be possible that these steps may not work for a few of complicated problems, but they may be helpful in saving you from print spooler error. If you cannot fix error on your own, you can ask the printer technology experts to help you. PCTECH24.COM.AU has skilled professionals who can provide you support for Brother Printer, support for Cannon, Epson, or any other brand’s printer. If you will not be able to fix your problem by yourself, support team of PCTECH24.COM.AU will help in each problem.

Printer Technical Support Services
Printer Technical Support Services

Among different reasons of print spooler errors, one reason may be the access to the printer drivers. The local printer may not be running because of printer driver issues which may cause adding the printer connection failed. Because of driver issues, you may receive the message similar to:
“Attempt of adding the printer connection failed. The local print spooler is not running. Restart the print spooler or restart the machine” please.

Or “Windows is unable to open Add Printer. The local print spooler service is not running. Restart the print spooler or restart the machine” please.

Here are some steps given to deal with these messages, but before following these steps, try restart print spooler first of all. If it doesn’t work for you then move the following procedure:

1. Open the system Registry Editor and look for the key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers
This key usually has one or two sub-keys called Version-2 and Version-3. These keys hold the data of your printer configuration. Save these keys by Export these keys to save them to some safe place and remove the keys that have the name of your current printer.

2. Now, locate the key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
Export sub-keys of this key. The list of keys for default monitors will be including:
• AppleTalk Printing Devices
• BJ Language Monitor
• Local Port
• Standard TCP/IP Port
• USB Monitor
• Windows NT Fax Monitor
• PJL Language Monitor
There are some other keys that you need to remove from this section.

3. After removing the keys that have the name of your current printer, you will need to remove files for old drivers which may be located in the folder C:\Windows\System32\spool\printers. The driver location may be different on your PC if you have installed Windows on other disk.
Now, check if print spooler runs properly.

4. Get newest drivers from vendor and install them for your printer. The problem with print spooler error in Windows 7 may be still there if you try to install the standard windows drivers or old drivers.

Often, this is only one problem that can be responsible for print spooler error in Windows 7. However, if you are not comfortable with these steps, you can ask printing device experts to get Epson Printer Technical Support Services or any other printer.

How Technical Support for Webroot Antivirus can Help You Safeguarding Your Computers

Webroot is worth considering if you are looking for a powerful antivirus solution for your computers. While detecting infections, it doesn’t return false positives and while in running state, it doesn’t drain your device’s battery life so have no impact on general performance.

technical support for Webroot antivirus

technical support for Webroot antivirus

In the present technical scenario, it is not possible to keep your digital life safe. The risk increases in tenfold if you are fond of online shopping, browsing, banking, etc.  Today, viruses and malwares have become one of the biggest threats for computer users so along with providing good protection, you need to be careful what you are browsing, downloading, and watching. You need to make sure that your Webroot protection remains active all the time as infections may attack your device when you are offline.

Webroot is a solid option if you are concerned with the security of your computers and smartphones. It has with a good rate of the latest malware detection in real time. Its good malware detection rate and various other features feature it in the category of one of the most trusted and popular antivirus software. If you are facing security challenges to keep your computers and connected peripherals safe, you can install Webroot protection on your device for worry-free digital life.

Webroot antivirus offers a decent range of features that safeguard your device from malware. It is the right software if you are looking for a security solution.  It excels at proactive protection along with making sure that it offer you completely safe environment while performing any task on your device.  It runs in the background so you can do your work while it is spotting malicious programs.  There is a risk of risk of getting infected by malicious programs every time when you surf online or connect any external disc drives to your computer.

While interacting with your computer, it is important to protect it from viruses. For your device protection, you can install Webroot protection on it. If you encounter with any issue with your Webroot installation, configuration, and upgrade, you don’t need to be worried. PCTECH24.com.au provides technical support for Webroot antivirus to download, install, and configuration on y our PC.

Webroot Antivirus protection prevents any virus or malicious software from entering your computer and protecting it from being hacked. Its protection ensures that you are giving your device a safe environment irrespective of what task you are performing on it. But if there is any issue with your Webroot antivirus, your private information, files and browsing history will be at risk. For speedy resolution to your antivirus related issues, you can call PCTECH24.com.au experts for getting technical support for Webroot antivirus.

PCTECH24.com.au has fully committed professionals who are certified and experienced to handle day-to-day issues related to Webroot applications. Our technicians are well versed with the technical skills to fix Webroot antivirus installation, uninstall, upgrade and other problems that you may encounter with. Here experts will give you the right solution and advice to prevent the attack of viruses and if you already have infections, they can help you with their detection and removal.