Category Archives: Online Technical Support

4 Operative Ways to Boost Up the Speed of Your Sluggish PC

Is your PC functioning sluggishly? Don’t worry and simply try these most effective tips that will optimize your system’s speed with ease. These measures are related to the cleaning of your device. Surprised? Don’t be! Because as per the experienced Windows 10 Tech Support mavens – the main reasons behind ‘slow speed issue in your system’ is related to cleaning. Yes, if you don’t clean your device periodically, it is obvious to get its speed & functioning affected.

Effective Ways to Clean Up the PCs 

Windows 10 Technical Support

However, cleaning up your gadget may appear tiresome but it is really a fruitful exercise for boosting up the speed of that specific computer. 

Let’s start:

⇒  Clear the trash: 

There is a very low percentage of people who like clearing out the trash. However, it is important. Tools like trash & recycle bin are available to aid the users in restoring the documents/ files that they have deleted accidentally. But, as the users don’t consider emptying these folders, they start consuming a lot of space. This is why you need to clean up the trash frequently. Prior to doing so, don’t forget to go through the items existing in the Recycle Bin & Trash. This will prevent you from losing your important documents that (by mistake) have gone into the trash.

⇒  Clean up your hard drive:

All Windows system comprises a preloaded tool that clears the redundant data from their hard drive. Hence, be habitual of performing a hard drive clean up after a couple of months. 

Steps to do this: Open ‘Computer’ -> Right-click on ‘hard drive’ -> Click ‘Properties’ > In the pop-up box, click ‘General’ tab -> Select ‘Disk Clean-up’.

Scanning your entire device, the OS will display a list carrying files needed to clear. Here, you can select all or only the data you want to remove. After that, click ‘OK’ followed by clicking ‘Confirm’. 

⇒  Perform Disk Defragmentation:

Defragmentation of the files in your hard drive plays a vital role in optimizing the system’s speed. Undoubtedly, this processwill boost up the computer performance. However, disk defragmentation will take some time but even then, it should be done on regular basis. 

Steps for defragmentation of your hard drive:

→ Turn ‘ON’ your PC & click the Start button.

→ Select the Control Panel.

→ Visit ‘System & Security’.

→ Let the ‘Administrative Tools’ dialog box to launch.

→ Click ‘Defragment your hard drive’ button.

→ Wait for a while till the ‘Disk Defragmenter’ dialog box pop-up.

→ Press the ‘Analyze disk’ button.

→ Check out ‘how much drive is to be defragmented’.

→ Click the ‘Defragment disk’ button present in the lower right corner.

→ Wait for some time till the process gets over.

At last, click on the ‘Close’ option.

In case of difficulty in locating any of the option, button or more, take help from the highly-skilled Windows 10 Technical Support professionals.

⇒ Uninstall & remove the unused programs:

In most of the cases, people install and use apps but forget to uninstall/ remove them even when they are of no longer use. If your PC also holds apps/ programs which you are not using or will not use in the near future, it is better to uninstall/ remove them.  

Conclusion:

 As 95% of the PC’s speed related issues get resolved just by cleaning up the gadgets, Windows 10 Customer Support experts recommend you to maintain the cleanliness. So, use the aforementioned clean up ways & get rid of the sluggish behavior of your computer.    

Must Read :-   6 Things You Need to Know About Multi-cloud

6 Things You Need to Know About Multi-cloud

With the advancements in cloud technology and the benefits it offers, the vast range of enterprises is moving towards the multi-cloud platforms. As the trend continues, more tech vendors with new techniques designed to address & handle different challenges are arriving in the market. As per the knowledgeable Kaspersky Technical Support experts – all users should be familiar with multi-cloud, whether they are switching to this service or not.         

Kaspersky Technical Support

Few Things You Must Know About Multi-Cloud

⇒ Determine What Factors Will Break or Make Your Multi-Cloud Strategy: While opting a multi-cloud structure for your organization, be bold. Being less concerned about ‘how’, focus on ‘why’ and ‘what’. Think ‘why and what your organization needs from the cloud services?’ Moreover, comprehending what factors can make or break your strategy is also important.     

⇒ Focus on the Security Measurements: While creating the multi-cloud structure for your business, don’t forget to consider the security measurements. Inspect the impacts that the switching to a new multi-cloud service can put on your business. For successful multi-cloud switching, usage of cloud access protection layer & a platform that unifies your threat identification and policy approach is recommended.     

⇒ Ensure Clean Up: Switching to Multi-cloud often requires a proper ‘clean up’ of your organization’s identity directory. As Kaspersky Antivirus Support experts said – with appropriate identity management & aggregation platform, cloud implementation and threat exposure seem easy.     

⇒ Assure Compliance: Ensure that the compliance requirements of your organization are not transmuted or mitigated as the data entered into a new environment used by cloud service providers. Furthermore, assure that your firm’s legal team owning knowledge that aid in identifying rogue cloud services, is participating in making decisions about the initial purchase.          

⇒ Approach exec/C-level buy-in:  When it comes to a multi-cloud strategy and if you want to approach buy-in through exec/C-level, consider the below questions:  

  • How’ll you or your colleagues measure the performance of new capabilities?
  • Are new areas of product or value enhancement possible via cloud services?
  • How’ll the organization detect & control the usage to reach your targets?
  • How’ll you know whether your firm is receiving the same thing you have expected from the cloud providers?
  • Do you have solutions for the commercial treatment of the organization if things go wrong?

⇒  Secure the cloud & safeguard your organization: The impacts in overall security depends on the diligence that deals in onboarding cloud service providers. Important technical measures such as Cloud Access Security Layer & Policy about acquiring of the cloud should drive the basic control requirements.        

Well! These were the essential things you need to consider while accessing cloud services for your organization. Go through them carefully and ensure your security. For more information about the challenges you may have to face while using the cloud, keep reading the blogs by our knowledgeable Kaspersky Technical Support Executives. Our executives can also be contacted to attain the best possible help for concerns like tech errors in antivirus or PC. With it, these professionals can provide aid for all sorts of queries related to cybersecurity. 

Also Read:-  How to Evade Being Victim to the Internet Advertising Scams? 

 

How Norton Technical Support secure our IoT devices?

We are a part of a connected world. Worldwide, we’ve developed into a tighter community, whereas locally, we’ve developed into global. The web has delivered on ease, letting anyone with connectivity to see, know about, and interact with any individual or business on the globe. This convenience is integrated with virtually every tech stuff rolling for the users, and the homes of ours are fast filling up with IoT devices.

Since the beginning of the, PCs have been our major tool of interaction. For years, the home or office PC has been the digital space where attackers would do their best to penetrate and Antivirus like Norton would do its best to block. Finally, smartphones also become part of web, and the security for it also rose up. For a long time, computers and smartphones were our only connected digital tools.

iot device

But now an entire generation of new IoT devices has captured the whole marketplace: TVs, Alarm clocks, Thermostats, digital assistants, streaming sticks, Game Consoles, Alarm systems, printers, and light bulbs. On one place, the ease of its usage is amazing. On the other hand, there are important questions that require answers: what IoT security issues are and do we have to concern about them and how to secure IoT devices at our home?
IoT Security Threats

The loophole inside the IoT devices is that they are not essentially designed for safety. The sad thing is that in manufacturers hurry to get the most innovative devices to the shelves, they are ignoring the security lapses. For instance, an IP camera is a renowned one. The satire here is that you might install them for better home safety, but left unsecured, it can be like a digital doorway that allows the bad guys to move in.

One of the renowned cyberattacks on IoT gadgets is to forcibly hire them into a botnet, a group of infected machines capable of causing big damage as it performs all tasks. If your IP camera is compromised, it could be hacked to perform DDoS attacks, to cause severe damage to it.

If the hackers are concerned in taking off with your personal info, the IoT device can be hacked and used to reach deeper into your device. Your IP camera could be attacked and, since it is connected to the Wi-Fi at home, used as a platform to go deep inside everything on the network including the smartphone or PC.
Another IoT danger that is quite common is the device control. If a hacker gets inside, it could make the gadget do whatever it likes to do so, set the temperature in your house to 100, switch on the television in the middle of the night with full volume, and, also, capture your camera’s video details, knowing the household’s patterns.
IoT Security Solutions

Though the users of these devices are still new, IoT devices vary a lot in make, model, software, and performance. To work with each device by its own security application would be difficult job. The only practical solution is to round them up and secure them for better computing. Learn and know these IoT safety tips.

1 – Secure the Wireless Network
IoT network protection starts and ends with the router device. It has a default password present, immediately change to something difficult to crack. Look for uncrackable one. And ensure the safety protocol you’re having is WPA2. This is important and provides you a strong foundation of basic protection. Simply, contact the team of Norton Technical Support for better safety.

2 – Consider for Cybersecurity
Everyone’s security is in its own hands nowadays, so it’s a great idea to look for the supports for peace of mind. IoT security patches are being released for better working, like the Norton Smart Home Safety. Norton Customer Support offered security solution is an active network mechanism that uses Artificial Intelligence to know, monitor, and regularly asses IoT device working in your household, check anything abrupt.

3 – Regularly Change Passwords
This is for every device that is connected to internet and has a default password, not just only the router. When provided the option, make changes in the default password to more complicated one. If two-factor authentication is present, activate it too. Go for a Password Manager to make the life easier. Look for guidance from the team of Norton Antivirus Support.

4 – Research about your Devices
It may be alluring to remove the device out of the box and just use it, but it’s not feasible to look at every connected machine as a gadget. Every device is a possible gateway for a cyber-criminal determined enough to get inside. When you add a new connected IoT device, just research for a time to know everything about it, as well as its security protocol. Simply, contact the team of Norton Technical Support for better safety.

5 – Regularly Update
It cannot be used enough always keep the firmware of the IoT devices you are using updated with the newest versions and patches present. The reason for most of these updates is all due to the security flaw has been seen and compromised in the earlier version. You want to stop using that compromised device right away. Also, when looking for a new IoT machine, have a look at its update method. Make sure it’s simple and ensure you are notified when a new update is present. To update the device, reach the experts of the Norton Customer Support.

6 – Connect only if required
The best means to keep the threat away of the household is by connecting a limited number of gadgets to the network. If you don’t necessarily require your coffee maker or the lightbulbs to be “smart,” then simply use the analog present. But, when you look for the smart devices, be alert to take all the important steps like setup, onboarding, password change, etc.

The threats are surely out there, but the solutions from Norton Technical Support are also available. There is no necessity to threat from the oncoming crowd of IoT devices and the mainstream appearance of the smart house. Just stay aware about what you’re adding to the network, always keep your network secured, and you can be a part of the unbelievable technological era with no fear at all.

Fixing Print Spooler Error in Windows 7

There may be many reasons if you caught print spooler error in Windows 7. This article includes step-by-step instructions on how you can fix print spooler error in Windows 7 by-hand according to the level of the complexity of issues. It may be possible that these steps may not work for a few of complicated problems, but they may be helpful in saving you from print spooler error. If you cannot fix error on your own, you can ask the printer technology experts to help you. PCTECH24.COM.AU has skilled professionals who can provide you support for Brother Printer, support for Cannon, Epson, or any other brand’s printer. If you will not be able to fix your problem by yourself, support team of PCTECH24.COM.AU will help in each problem.

Printer Technical Support Services
Printer Technical Support Services

Among different reasons of print spooler errors, one reason may be the access to the printer drivers. The local printer may not be running because of printer driver issues which may cause adding the printer connection failed. Because of driver issues, you may receive the message similar to:
“Attempt of adding the printer connection failed. The local print spooler is not running. Restart the print spooler or restart the machine” please.

Or “Windows is unable to open Add Printer. The local print spooler service is not running. Restart the print spooler or restart the machine” please.

Here are some steps given to deal with these messages, but before following these steps, try restart print spooler first of all. If it doesn’t work for you then move the following procedure:

1. Open the system Registry Editor and look for the key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers
This key usually has one or two sub-keys called Version-2 and Version-3. These keys hold the data of your printer configuration. Save these keys by Export these keys to save them to some safe place and remove the keys that have the name of your current printer.

2. Now, locate the key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
Export sub-keys of this key. The list of keys for default monitors will be including:
• AppleTalk Printing Devices
• BJ Language Monitor
• Local Port
• Standard TCP/IP Port
• USB Monitor
• Windows NT Fax Monitor
• PJL Language Monitor
There are some other keys that you need to remove from this section.

3. After removing the keys that have the name of your current printer, you will need to remove files for old drivers which may be located in the folder C:\Windows\System32\spool\printers. The driver location may be different on your PC if you have installed Windows on other disk.
Now, check if print spooler runs properly.

4. Get newest drivers from vendor and install them for your printer. The problem with print spooler error in Windows 7 may be still there if you try to install the standard windows drivers or old drivers.

Often, this is only one problem that can be responsible for print spooler error in Windows 7. However, if you are not comfortable with these steps, you can ask printing device experts to get Epson Printer Technical Support Services or any other printer.

How Technical Support for Webroot Antivirus can Help You Safeguarding Your Computers

Webroot is worth considering if you are looking for a powerful antivirus solution for your computers. While detecting infections, it doesn’t return false positives and while in running state, it doesn’t drain your device’s battery life so have no impact on general performance.

technical support for Webroot antivirus

technical support for Webroot antivirus

In the present technical scenario, it is not possible to keep your digital life safe. The risk increases in tenfold if you are fond of online shopping, browsing, banking, etc.  Today, viruses and malwares have become one of the biggest threats for computer users so along with providing good protection, you need to be careful what you are browsing, downloading, and watching. You need to make sure that your Webroot protection remains active all the time as infections may attack your device when you are offline.

Webroot is a solid option if you are concerned with the security of your computers and smartphones. It has with a good rate of the latest malware detection in real time. Its good malware detection rate and various other features feature it in the category of one of the most trusted and popular antivirus software. If you are facing security challenges to keep your computers and connected peripherals safe, you can install Webroot protection on your device for worry-free digital life.

Webroot antivirus offers a decent range of features that safeguard your device from malware. It is the right software if you are looking for a security solution.  It excels at proactive protection along with making sure that it offer you completely safe environment while performing any task on your device.  It runs in the background so you can do your work while it is spotting malicious programs.  There is a risk of risk of getting infected by malicious programs every time when you surf online or connect any external disc drives to your computer.

While interacting with your computer, it is important to protect it from viruses. For your device protection, you can install Webroot protection on it. If you encounter with any issue with your Webroot installation, configuration, and upgrade, you don’t need to be worried. PCTECH24.com.au provides technical support for Webroot antivirus to download, install, and configuration on y our PC.

Webroot Antivirus protection prevents any virus or malicious software from entering your computer and protecting it from being hacked. Its protection ensures that you are giving your device a safe environment irrespective of what task you are performing on it. But if there is any issue with your Webroot antivirus, your private information, files and browsing history will be at risk. For speedy resolution to your antivirus related issues, you can call PCTECH24.com.au experts for getting technical support for Webroot antivirus.

PCTECH24.com.au has fully committed professionals who are certified and experienced to handle day-to-day issues related to Webroot applications. Our technicians are well versed with the technical skills to fix Webroot antivirus installation, uninstall, upgrade and other problems that you may encounter with. Here experts will give you the right solution and advice to prevent the attack of viruses and if you already have infections, they can help you with their detection and removal.

How to Disable the Option “Use printer metrics to lay out document” and use the option “Allow background saves”

How to Disable the Option “Use printer metrics to lay out document”

Disable the Use printer metrics to lay out document option when you work with documents which were created in Microsoft Word for Windows 95 and Microsoft Word 6.0 for Windows. If you disable this option, Word does not check printer settings to calculate layout and formatting, hence scrolling speed gets increased.

Important Note: Use printer metrics to lay out document option is enabled by default in documents which are converted to preserve Word 6.0 for Windows document formatting or Word for Windows 95. Minor changes in document pagination or line wrapping may occur when you disable this option.

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Follow the steps given below to disable the Use printer metrics to lay out document option:

  • Start the Word program on your computer.
  • Click the Microsoft Office Button in Word 2007 and click File in Word 2010 and then click Word Options.
  • Click on Advanced option in the Word Options dialog box, scroll down to the Compatibility options for section, and then click on the option All New Documents.
  • Expand Layout Options, click in the check box to clear it available along side Use printer metrics to lay out document option, and then click on the OK option.

How to use the option “Allow background saves”

The Allow background saves option is enabled by default. You can continue to work in Word while you save a document if this option is enabled.

When this option is enabled, it uses additional system memory. You can disable this option if you want to conserve system resources. Follow the steps given below to do this:

  • Start the Word program on your machine.
  • Click on the Microsoft Office Button and then click on Word Options.
  • Click on the Advanced option in the Word Options dialog box, and then scroll down to the Save section.
  • Clear Allow background saves check box by clicking on it and then click on the OK button on your computer screen.

Important Note: A status indicator bar appears on the status bar when Word saves a document in the background. If Word may not save a document in the background, it saves the document in the foreground.

If you are a Windows user and facing any problem with any of the Microsoft or any other software program, you can ask the experts at PCTECH24.COM.AU to help you with the issues. PCTECH24.COM.AU provides support for Windows 10, Windows 8, Windows 7, and for other operating systems also.

Avail Windows 10 OS Customer Support at PCTECH24.COM.AU

Every computer such as laptop, tablet, and Smartphone requires an operating system to connect with an external peripheral device and to run various applications and software programs. To make sure that you interact in the best possible way with your digital devices, Microsoft has been putting its best efforts to come up with the advanced operating systems. Since the launch of its first operating system to Windows 10, it has integrated so many changes and technologies in its operating system as well as in its other programs including productivity tools, browsing programs, etc. it has offered till the date. Windows 10 is the latest operating system launched by Microsoft and to make sure that it remains convenient to use it for Windows 7 and Windows 8 users, Microsoft has integrated the best features of both.

Windows 10 is the highly popular OS and there are fair chances that Windows 7 and Windows 8 users must be having issues while dealing with their devices once they have just installed Windows 10. It is a system software that helps in performing fundamental tasks of a computing machine such as administering peripheral and external devices, maintaining record of files and directories on the hard disk, receiving input from the input devices, redirecting output to the display screen, etc. The latest version of Windows OS has a redesigned start menu, new improved edge browser, the Xbox center, a dedicated window for Windows store, unified setting for PC customization, and various other features.

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Notifications about Windows 10 may be nagging you if you continue to use either of the two operating systems. It may seem annoying to some users, but it is a good thing to remind you of upgrading your version of Windows as the new operating system has a lot to offer. It is more responsive, has lots of new features, and partially shaped by user’s requests and feedback. Microsoft keeps on updating its Windows Operating system according to the user’s requirements. The latest one offers features, such as Cortana and the edge browser to give you seamless and faster performance experience. Cortana can perform a wide variety of tasks like it can tell you meeting schedules and jokes.

There are many enhancements in Windows OS that you may not know and remain unexplored, but our technicians are able to see your OS with a much better approach. When you just cannot find the way you needed, go down the route of technical support. Contact technical support of the PCTECH24.COM.AU is the easiest way you can get support for Windows 10. Doing so will establish one-on-one connection with Windows 10 experts. Our technicians will guide and provide you tips and tricks to get grips of this operating system. Dial PCTECH24.COM.AU toll free number for Windows 10 OS Customer Support and connect with our engineers to get professional help from us.

Our Windows OS tech professionals can help you with installing clean version of Windows if your OS installation ends to a mess. They can help you in upgrading you Windows OS as well as if you want to roll back your previous version of Windows (Windows 10 to Windows 7). You can call us or have a chat with our representatives to get the technical help. We are just a call away. Our support experts assure your setup, installation, update or upgrade of Windows without hindrances.